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PRIVACY POLICY

Privacy Policy for Upscale Recovery

Effective Date: Jan 1, 2024

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Upscale Recovery ("we," "our," or "us") is committed to safeguarding the privacy of our clients and visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.
 

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and mailing address.

  • Health-Related Information: Details about your medical procedures or post-operative care, as voluntarily provided.

  • Payment Information: Billing details such as credit card or bank information for service payments.

  • Usage Data: Information on how you interact with our website, including IP addresses, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To provide post-operative care services and manage your recovery.

  • To communicate with you regarding appointments, care plans, and follow-ups.

  • To process payments for services rendered.

  • To improve our website, services, and client experience.

  • To comply with legal obligations and protect our rights.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to others. We may share your information with trusted third parties, such as:

  • Service providers who assist us in operating our website and delivering services.

  • Legal or regulatory authorities if required by law or in connection with legal proceedings.

These third parties are obligated to maintain the confidentiality of your information and comply with applicable data protection laws.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze trends, and gather information about user activities. You may opt out of cookies through your browser settings, but this may affect your ability to use certain features of our website.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Request that we delete your personal information.

  • Withdraw consent for us to process your data, where applicable.

To exercise these rights, please contact us at [Insert Contact Information].

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Upscale Recovery
972-762-1823

​Mail ONLY - This is NOT the Recovery Center Address:
​13740 Midway Rd Ste 528 Unit 157 Dallas, TX 75244

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Email:

info@upscalerecovery.com

 

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By using our services and website, you agree to the terms of this Privacy Policy.

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