Guest information Form
Surgery information Form
**Booking will be confirmed after all forms have been submitted. **
- Please keep in mind that your package covers you for pick- up and drop off at Texas (DFW & Lovefieid) airport and only if you stay with us on your arrival and departure dates.
- We require your flight information seven days prior to your arrival. If we do not receive your flight information to plan your arrival, we reserve the right to cancel your reservation.
- If you are checking in after your surgery or arrive in DFW prior to your check-in date, please advise us at least 7 days prior to your arrival, failure to do so may result in your reservation being cancelled.
- Airport Pick-up services start at 7:00AM and end at 4:00PM while Drop Off for return flight starts at 8:00AM and stops at 1:00PM.
- Please limit yourself to one large suitcase. We offer shared transportation and it is likely we will be transporting multiple guest at one time.
- Please assist our drivers with loading your suitcase into the vehicle.
- Please note, Upscale Recovery does not offer transportation on Sundays and we do not allow check-ins after 9:00PM. If your arrival time is outside of the days and times, we do offer transportation, you are responsible for absorbing the cost of transportation to our facility.
Meal Plan option
- Upscale Recovery does not cater to preferences and is unable to make changes to the menu upon your check-in.
- Associated cost must be paid prior to my arrival for dietary restrictions
- Plan will revert to classic if not paid.
- Disclose all allergies prior to your arrival
Guest Terms & agreement
Liability Wavier & Release